Business Change Office (BCO) Business Analyst
London
About LPPI (-%About LPPI)
One of the key priorities at LPPI is ensuring that our people work every day in an empowered, supportive, diverse and inclusive culture. Practically, this means recognising and valuing the uniqueness of every individual in terms of background, experience, beliefs and circumstances. This starts with the recruitment process, where we partner with agencies who share our common goal and advertise on a variety of job boards to access the broadest spectrum of candidates. And once successful applicants are on board, we trust our people to work in the way that works best for them which typically involves a mix of office and home working plus an engagement model to ensure frequent two-way feedback.
We are very proud of our culture at LPPI and the benefits it brings to both our people and the business. But don’t just take our word for it! Recently, we invited our entire workforce to describe in three words what is great about us and they said – our people, flexibility and collaboration.
If you would like to join a company that is inclusive and forward-thinking, please read on.
Role Purpose (-%Role purpose)
LPPI has a large roadmap of change to deliver as part of it’s growth agenda and business plan objectives over the next two to three years as well as a continual cycle of Adaptive Changes that provide process improvements to the business.
The BCO Business Analyst will work closely with the Business Change Manager (BCM) and Chief Operating Officer (COO) to support LPPI with its delivery of the change roadmap and Adaptive Changes whilst ensuring alignment to the LPPI Project Management Framework and acting as an advocate for the Business Change Office.
The BCO Business Analyst will be responsible for investigating and analysing business problems, identifying and evaluating options for improving business systems and/or processes, defining requirements, as well as project managing initiatives through to successful delivery.
Key Responsibilities (-%Key responsibilities)
Business Analysis
• Elicit requirements from SMEs and business stakeholders to produce clear and accurate Business Requirements Documents (BRD), incorporating both functional and non-functional needs with reference to LPPI’s design principles.
• Provide analysis on proposed new initiatives, assisting the business with options assessment and proposal / recommendation.
• Production of Cost-Benefit Analysis and Business Case documents for executive level review and approval.
• Provide analysis on new Change Briefs that come into BCO to understand the nature of the change, impact on current processes and operating model, assessing against future-state TOM and design principles.
• Document business processes, capturing both ‘as-is’ and ‘to-be’ states, whilst incorporating and understanding LPPI’s data model.
• Assist the project manager with the assessment and production of Change Requests during project delivery, to present impact on risk, budget and project timelines.
• Support the business, and project manager, with Request for Proposals (RFPs) to potential new suppliers, incorporating the business requirements and objectives.
• Liaise between the business and IT, facilitating communication between business leaders, SMEs, IT and Business Change.
Project Management
• Where required, the management of smaller business changes, which are termed ‘Adaptive Changes’ from initiation through to delivery in line with the LPPI Project Management Framework:
• Develop and manage all aspects from planning, external vendor relationships, communications, resources, risks, and issues.
• Ensure clear timelines and milestones are agreed with key stakeholders; and where these are not met that there is clear escalation and rationale for change in timelines.
• Establish working groups and/or or steering committees (as appropriate).
• Manage any Change Requests required due to scope or budget changes.
• Determine resourcing required to support delivery.
• Status reporting to the BCO.
Support the Business Change Office
• Acting as a ‘go-to’ for initiatives that are being led by business resources, providing guidance on requirements elicitation, analysis and documentation.
• Support the Business Change Manager with oversight of the LPPI Project Management Framework, helping to continually improve and uplift templates and methodology in line with industry best practice and the growth of LPPI.
Requirements for the role (-%Requirements for the role)
• Experience working in financial services, ideally investment or asset management.
• Experience in providing business analysis for projects across multiple business functions at an investment management company.
• Experience in implementing changes and new processes at an investment management company
• Experience using Business Process Modelling Notation (BPMN) and suitable modelling tools such as MS Visio.
• Industry recognised accreditation (such as BCS or IIBA) desirable.
• Experience of requirements elicitation and design, and operating model definition.
• Experience of contribution to / creation of business cases.
• Excellent understanding of project management principles, methods, and techniques.
• Good understanding of the end-to-end processes, systems and data models employed within investment management companies.
• Understanding and experience of client facing functions within investment management companies.
• Experience of investment operations systems and processes.
• Sound understanding of IT software and infrastructure.
• Ability to think creatively, challenge the status quo, and lead the problem-solving thought process for complex proposition development.
• Ability to communicate technical topics with a non-technical audience.
• Excellent stakeholder management.
• Excellent organisational skills and time management.
• Good conduct that is consistent with the LPPI values- aligned behaviours
Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.